FAQ

How many team members can I invite?

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You can invite up to 2 additional users on the Free plan. There is no limit on team members for the Premium plan.

What is the maximum file upload size?

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No more than 2GB. All files in your account must fit your allotted storage space.

How do I reset my password?

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Click “Forgot password” from the login page or “Change password” from your profile page. A reset link will be emailed to you.

Can I cancel my subscription?

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Yes! Send us a message and we’ll process your request no questions asked.

Do you provide additional support?

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Chat and email support is available 24/7. Phone lines are open during normal business hours.